Food and grocery discovery
Search by location, category, cuisine, dietary needs, service mode, availability and merchant offers.
- Restaurant and grocery profiles
- Menus, catalogues and own merchant sites
- Suitable offers and surplus listings
FoodsGrid App + Web
Eat, shop, save and stay rewarded—in one place.
Discover nearby restaurants and groceries, compare suitable choices, order, pay, track fulfilment and keep consented merchant loyalty cards inside one FoodsGrid experience.
One customer identityAcross participating merchants
Merchant-owned loyaltyCards and rules stay distinct
Privacy controlsConsent and visibility choices
FoodsGridCustomer App + Web
DiscoverRestaurants, groceries, offers and surplus
OrderDine-in, pickup, delivery or grocery cart
PayOnline, terminal, wallet, link or eligible points
TrackStatus, pickup and live delivery
Loyalty walletMerchant cards, points, tiers and rewards
Share & referMerchant page, deal or referral link
Customer experience
Useful before, during and after every purchase.
FoodsGrid connects discovery, commerce and loyalty without combining merchant programmes or exposing private activity by default.
Unified cart journeys
Move from discovery to an enabled merchant checkout with clear price, taxes, fulfilment method and timing.
- Dine-in, pickup and delivery
- Grocery cart and slot selection
- Repeat and favourite orders
Multiple payment options
Use the locally enabled methods for online or in-person purchases, linked to the corresponding order.
- Cards, wallets and payment links
- Terminal, QR and cash where enabled
- Refund and receipt visibility
Digital loyalty wallet
Store FoodsGrid and merchant loyalty cards, each with its own design, rules, points and terms.
- Silver, Gold, Diamond or custom tiers
- Barcode or QR customer code
- Points, purchases and progress controls
Offers and Omnichannel Bot
Receive consented messages, ask questions and move into supported ordering or service journeys.
- App, Web, email, SMS and push
- WhatsApp and enabled social entry points
- Staff hand-off for complex support
Share a merchant you value
Share a loyalty card, merchant microsite, product or deal without revealing hidden point balances.
- Referral code and merchant link
- Signup bonus rules where offered
- Privacy-preserving share view
Pickup and delivery tracking
Follow the order through merchant preparation, partner collection and final fulfilment.
- Human, robot or drone status where enabled
- Delivery instructions and proof
- Exception and support hand-off
Privacy and terms centre
See which organisation manages each programme and what communications or data uses are consented.
- Programme terms in supported languages
- Communication preferences
- Card and progress visibility settings
Connected help
Keep order, payment, delivery and loyalty context available when a merchant or partner needs to assist.
- Order-linked support
- Merchant and partner routing
- Recorded resolution status
Simple customer journey
Find it, receive it, and keep the relationship.
DiscoverMerchant, item or offer
ChooseDetails and fulfilment
CheckoutPrice and payment
TrackPreparation and delivery
EarnEligible loyalty activity
ReturnReorder, refer or redeem
Questions
Your wallet, your visibility choices.
Are loyalty points the same as money?
No. Points are not currency. They may be redeemed only under the issuing merchant’s published programme policy and on eligible items or checkouts.
Can another merchant see my points?
Merchant programmes remain separate. Customers can also hide progress and balance information when sharing a card or referral view.
Will all delivery methods be available everywhere?
No. Human, robotic or drone delivery depends on location, partner coverage, regulation and technical readiness.
One FoodsGrid identity. Many local food relationships.
Discover participating merchants and keep each loyalty relationship organised without losing control of your preferences.